Monitoring, Evaluation, & Learning (MEL) Associate for Advisory Services
Reports To: Monitoring, Evaluation, & Learning (MEL) Officer
Job Type: Full-time, exempt
Region: Central America & Mexico - East Africa - South America - United States
Location: Latin America (Lima, Peru; Managua, Nicaragua; San Jose, Costa Rica; Chiapas, Mexico; or remote in those countries); Kenya (Nairobi or remote); United States (Cambridge, MA or remote). Open to any country with a Root Capital registered office.
Start Date: Immediate
Contact: Please apply by filling out the form below.
The M&E Associate will support the Impact Team to strengthen and expand MEL for our Advisory Services.
Under this role, the M&E Associate will collaborate on the design and implementation of monitoring frameworks and tools for Root Capital’s Advisory Services. In addition, this role will focus on constant data management and analytics to assess the impact of our Advisory Services. Finally, the Associate will provide administrative support to the M&E Officer by supporting the preparation of informational and training materials and reports; coordinating meetings, and presentations; and liaising between the MEL Advisory team and other departments.
The M&E Associate will report to the M&E Officer for Advisory Services. This role will collaborate closely with all other members of the Impact and Advisory teams, as well as Root Capital staff across our regional offices globally. The M&E Associate represents an exciting opportunity for candidates with a passion for monitoring, evaluation, and learning to apply and deepen their technical expertise within a global, cross-functional and multicultural team committed to rigorous impact measurement.
Mission & History of Root Capital
Root Capital is a nonprofit whose mission is to grow rural prosperity and build the resilience of farming families around the world. We support the growth of agricultural enterprises so they can transform rural communities. These businesses purchase crops such as coffee, cocoa, or grains from smallholder farmers. With growth, they become engines of impact that can raise incomes, create jobs for the next generation of leaders, level the playing field for women, and take urgent action against climate change.
We supply these businesses with vital credit and capacity building to foster their growth and resilience. We work in hard-to-serve communities where others don’t. To date, we’ve distributed $1.7 billion to improve the lives of over 10 million people in farming families. Headquartered in Cambridge, Massachusetts, Root Capital currently has associated offices in Costa Rica, Mexico, Nicaragua, Colombia, Peru, Ghana, and Kenya.
About our Impact Team
Root Capital prioritizes robust impact measurement and management practices, transparent sharing of learnings, and strong feedback loops with stakeholders. Root Capital’s Impact Team team holds three main functions: we monitor, measure, and manage the social and environmental performance of our Lending program; we track the implementation and uptake of our Advisory Services; and we conduct deep-dive evaluations to understand the impact of our Lending and Advisory services on our client businesses, as well as their contributions to smallholder communities in sub-Saharan Africa, Latin America, and Indonesia. We design monitoring, evaluation and learning (MEL) systems; collect and analyze data from hundreds of businesses and thousands of farmers a year; and communicate our findings internally and externally to inform our work and contribute evidence to the broader fields of agricultural finance and enterprise capacity building.
Advisory Data Management and Reporting (50%)
- Coordinate periodical data validation processes with global and regional teams for specific Advisory metrics and databases. Compile and clean current and historical data.
- Consolidate, clean, and organize impact measurement data associated with our advisory programs.
- Conduct periodical data analysis required for organizational reports, as well as specific in-depth analytics, including visualization and presentation of results, for building organizational knowledge and reporting to donors on advisory indicators.
- Ensure data is cleaned, available, and on-time for grants management and development/writing teams to use it for reports to external stakeholders
- Provide monitoring inputs required during proposals development and grants launch, including baseline and historical data, information into existent advisory metrics and indicators.
- Contribute to existing monitoring system improvements (Salesforce, Do Forms and other key systems) such as elaborating user manuals, contributing to training and user adoption, as well as troubleshooting.
Knowledge Management and Learning (25%)
- Conduct literature reviews and desk research to inform programs and M&E systems on topics related to Advisory programmatic areas of focus, including Business Management, Digital Business Intelligence, and Agronomy and Climate Resilience, Gender Equity and Youth and Leadership Development.
- Prepare preliminary summaries of data analysis and/or findings, including graphs, charts, and text summaries.
- Coordinate reflection meetings to discuss data findings, and its impact on advisory operational decisions.
- Support internal knowledge sharing efforts by maintaining Advisory MEL resources, tools, trainings, data, and research; and by serving as a resource to other departments
Advisory Monitoring Systems & Tools Development (20%)
- Support design and validation processes for Theories of Change and M&E Plans with global and regional staff for Root Capital’s Advisory Services, which include Business Management, Digital Business Intelligence, Agronomy and Climate Resilience, Gender Equity and Youth and Leadership Development for small-and-growing businesses.
- Contribute to creation and testing of data collection tools/templates in Excel or other digital applications, to monitor Advisory performance indicators across different regions.
- Support team onboarding, training, and guidance; write process manuals and user guides as required on new data collection tools and processes.
- Share and present statistical findings with different internal and external stakeholders to promote learning
Administration and Logistics (5%)
- Conduct or coordinate all necessary translation of Advisory MEL tools and material as required.
- Contribute to overall efficient management of Advisory MEL resources and processes.
- Support MEL Officer in the preparation of administrative documents: terms of reference for contracting consultants, minutes of meetings and emails.
- Support with the coordination and organization of global MEL events that involve several regions and different departments.
Perform other relevant duties as assigned.
Skills and Experience
- Bachelor’s degree in international relations, economic development, social sciences, environmental sciences, or related fields.
- At least one year of proven experience in data collection, management, cleaning, and analysis is required. Proven ability to produce clear reports for both technical and non-technical stakeholders.
- At least one year of proven experience in monitoring and evaluation, and knowledge management. Familiarity with MEL key concepts, such as Theory of Change, Logical Framework, outputs, outcomes, indicators, etc.
- Proficiency in STATA (or other coding language, such as SPSS or R), and Microsoft Excel required. Experience in data visualization software (Tableau or similar) and data collection platforms (doForms, CommCare, etc.) preferred.
- Superior written and oral communication skills in both English and Spanish required (ability to read and write internal communications and converse with internal staff). Ability to produce clear reports and/or presentations for different stakeholders in both languages.
- Meticulous attention to detail; strong organization and project management skills, including the ability to prioritize, meet deadlines, and manage roles independently.
- Service-oriented mindset with the ability to proactively and creatively identify and address program needs.
- Commitment to Root Capital’s mission.
- Willingness to travel internationally, when and if conditions allow. Expected travel: 1-2 times per year, under normal circumstances
- Have the legal authorization to work in any country with a Root Capital registered office, proximity to the CST time zone preferred.
Commensurate with experience.
More information about Root Capital is available at www.rootcapital.org. Applications are accepted on a rolling basis. Candidates are encouraged to apply using the form below as soon as possible, making sure to include a resume and cover letter that describes your interest, qualifications, language abilities, salary requirements, and how you learned of the position. Finalist candidates will be required to provide at least three work-related references.
U.S applicants: Root Capital Inc. participates in E-Verify and will provide the federal government your I-9 information to confirm that you are authorized to work in the U.S. For more information, see here. Learn more about your right to work.