Global Director of Human Resources

Reports To: Chief Operating Officer
Job Type: Full-time, exempt
Location: United States
Start Date: April 1, 2019
Contact: Please apply by using the form below.

About Root Capital

Root Capital invests in the growth of agricultural enterprises so they can transform rural communities. These businesses purchase crops such as coffee, cocoa, or grains from smallholder farmers. With growth, they become engines of impact that can raise incomes, create jobs, empower women and young people, sustain peace and preserve vulnerable ecosystems.

Root Capital supplies these businesses with vital resources: access to capital, trade and technical partners, financial training, and conservation practices. We work in hard-to-serve geographies where others don’t. To date, we’ve loaned $1.2 billion to improve the lives of six million people in farming communities.

Position Overview

Root Capital seeks an experienced, driven and innovative Global Director of Human Resources. This is a key role supporting Root Capital’s diverse senior leadership team.

At the highest level, this role provides leadership and guidance to HR & Admin functions for all of Root Capital’s regional offices. Key areas of responsibility include recruitment, talent management, compensation planning, employee relations and engagement, managerial training, and organizational design. The Global Director of Human Resources determines and leads HR initiatives and is responsible for assessing the effectiveness of HR practices. S/he will be responsible for improving outcomes to ensure that the HR function offers equitable, transparent and inclusive systems and practices to support an engaged and high-performing staff. We envision a Root Capital in which we empower employees across the globe to access and apply the tools and resources they need to be successful in their jobs; to thrive as a diverse, cohesive team; and to enable our multi-faceted approach to growing rural prosperity.

Essential Duties and Responsibilities

This role requires a results-oriented and courageous business partner who relates well with staff and leaders at all levels of the organization, striking the balance between business leader and employee advocate. Critical to success is the ability to demonstrate an understanding of the organization, and shape an agenda that improves effectiveness of the organizational model.

HR Operational Excellence (50%)

  • HR Leadership: Oversees Global Human Resources team (Cambridge, Latin America and Africa) and all aspects of HR operations, including, but not limited to, management of the global HR and Admin budget. The Global Director is also responsible for providing direct reports with ongoing feedback, coaching, and development opportunities to ensure that they, and the teams that they lead, are highly motivated, productive, and engaged.
  • HR Processes: Manages and oversees all human resources functions and processes in the United States and internationally, including, but not limited to, recruiting, performance management, compensation, benefits, and payroll.
  • HR Compliance: Ensures, in conjunction with Legal, organizational compliance with local employment laws, including the use of PEOs where feasible, Root Capitals’ Code of Ethics, employee safety policies and procedures, and any international assignments and transfers.

Talent Management (50%):  

  • Alignment: Ensures that HR initiatives are aligned with organizational strategy. Acts as strategic partner to COO and Senior Leadership Team on HR and organizational development matters. Provides strategic guidance and day-to-day advice to the COO and the Senior Leadership Team related to personnel matters.
  • Compensation and Performance Management: Manages and continually improves organizational approach to total rewards, inclusive of base compensation and other rewards and recognition approaches. Links rewards with performance management processes within budget parameters. Ensures that Root Capital retains a competitive compensation position in the marketplaces in which it operates and that programs are aligned with the organization’s compensation philosophy and overall talent strategy.
  • Root Capital Culture: Designs strategy for organizational culture. Develops and maintains organizational leadership principles and values. Leads organizational communication on strategic human capital topics.

Manages practices, policies, and cultural norms to ensure cross-cultural harmony and organizational success. Creates conflict resolution strategies and processes throughout the organization.

Required Experience

  • Bachelor’s degree is required. MBA is preferred.
  • Minimum of five (5) years of progressive Human Resources experience required, including HR Director function or equivalent.
  • Experience managing a team of HR professionals.
  • Breadth of experience across corporate HR and field HR is preferred.
  • At least two (2) years of experience working in a global organization, with cross-cultural awareness.
  • SHRM certified professional credential or similar.
  • Fluency in Spanish is required.
  • Experience working for a non-profit organization is preferred.
  • Commitment to Root Capital’s mission.
  • Authorized to work in the United States.

Required Skills and Abilities

  • Engage: Ability to understand organizational context and priorities. Ask questions and develop informed points of view. Deliver on tactical support and identify ways to deliver incremental value to the business.
  • Connect: Ability to establish trust and credibility with the HR team and all staff through effective communication, collaboration, and consistently meeting commitments.
  • Champion: Represent Root Capital and regional points of view in the development of HR priorities, effectively advocate for, and implement, HR priorities within Global context.
  • Adjust: Root Capital is a complex and fast-paced environment and one that is constantly evolving. This role can be ambiguous, and requires a leader who can think critically and be agile to change course to achieve objectives. Leading through change is key.
  • Problem-solve: Ability to approach work with an analytical and solution-oriented mindset. Understand root cause of problems/issues, and leverage data to build a business case for change. Apply an end-to-end view when developing and implementing solutions to problems/issues.
  • Partner: Effectively navigate within a globally matrixed HR team, and execute in alignment with the global Root Capital strategy.

Root Capital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, ancestry, active military or veteran status, age, physical or mental disability, medical condition, pregnancy (which includes pregnancy, childbirth, medical conditions related to pregnancy and childbirth, and breastfeeding and expressing breast milk), sexual orientation, gender, gender identity, gender expression, genetic information, or any other characteristic protected by law. Root Capital is committed to creating a dynamic work environment that upholds our leadership principles of empowerment, equity, integrity, service, and transparency.

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